At Reich we empower our staff to strive for continuous improvement, to deliver excellent standards and innovative solutions. Our results and achievements are a testament to this.

Nickala Henson – Head of Personal Lines


1. Career history before Reich

At the age of 18,  I started working at Manchester Airport on the recommendation of a friend, but quickly realised that it was not the career path I wanted to take. I was aware of a job opportunity at a local insurance broker, D. Barnetts and I leapt at the chance to try something new.

2. Why did you choose to work for Reich?

D. Barnetts was acquired by Reich in 2011 and I saw the potential to grow and progress in a larger team, with plenty of support.

3. Your career within Reich

I transferred from the Personal Lines department at D. Barnetts and since joining Reich, I have had the opportunity to work with a wide variety of clients. I came to Reich in 2011 as an Account Handler and moved to Head of Department earlier this year. Shortly after joining Reich, I was offered the opportunity to work as part of the G10, which was a huge honour as the first female member.

4. What’s the best thing about working for Reich?

I love the opportunities that are available to you at Reich. The management team is very helpful and always wants you to succeed. If you feel the need for a new challenge, they do their utmost to keep you interested and fulfill your potential. Working as a member of the G10 I find that I get a lot of scope, which allows me to see the other side of the business.

5. Where do you see your future within Reich?

I would love to be an important part of the Personal Lines team, helping the department grow year on year. I am very happy where I am and really enjoy the day-to-day activities and challenges that working in Personal Lines provides.

Our core values

We want to be a great place to work where, as part of the Reich family, our employees feel motivated to be the best they can be