Our core values

Invest in our people

We want to be a great place to work where, as part of the Reich family, our employees feel motivated to be the best they can be. We will continue to invest in their development, enable them to realise their potential, reward excellence and celebrate success.

Promoting excellence

We empower all our staff for continuous improvement, to deliver excellent standards and innovative solutions. Our results and achievements are a testament to this.

Passionate about our customers

Our customers are at the heart of our business. We work with passion, honesty and commitment to provide the best for them in anything we do.


We aim to promote and emphasise the importance of teamwork and collaboration between our numerous departments, key insurer partners and clients, recognising that our collective strengths and capabilities are essential to our success.

Honesty and integrity

We treat our colleagues, partners and customers with clarity, fairness and loyalty. We recognise the importance of diversity and individuality and we embrace values of trust, dignity and respect in all aspects of our business. We are inwardly reflective, prepared to listen and always have the courage to change.